AT 26800mAh External Battery + 14SA 140W Slim Adapter
External Battery and Slim Adapter each DC port output (95W): Maximum power delivery for Microsoft Surface laptops or tablets
All versions of Surface Laptop
All versions of Surface Pro
All versions of Surface Go
External Battery and Slim Adapter each Quick Charge 3.0 USB orange port output (24W): Maximum power delivery for tablets and smartphones with Fast-Charging
Samsung Galaxy...
Apple iPhone, iPad, iPod..
Google Pixel…
Huawei…
OnePlus…
LG…
And more tablets and smartphones with Fast-Charging.
External Battery and Slim Adapter each USB AQ blue port output (12W): Automatic allocation maximum power delivery to charge tablets and smartphones.
Certified Safe:
UL, CE, FCC, PSE, AS-NZS and ROHS certifications.
Special Notes:
* Quick press the Power Button to activate all outputs of the AT External Battery.
* If the external battery is not connected to any device, after 30 seconds it will automatically shut down to save power.
* AT External Battery and 14SA Slim Adapter NOT compatible with any device with power input below 40mA (e.g. some GPS and Bluetooth headsets devices).
* With 30% or more power, AT External Battery supports the function of charging and discharging simultaneously.
* We use the highest quality battery cells. If the AT External Battery is fully charged, it can be left for 3 years or more. If the external battery won’t be used for long time, make sure it is fully charged.
* The 12V Surface Pro 2,1, RT charging cable and Lightning to USB cable are not included in the package (requires additional purchase).
At BatPower, all products come with 18 months warranty and 30 days refund. If you encounter any problems while using our product please feel free to contact our customer service team we will be more than happy to assist you. (Note: Sold by BatPower Direct only).
Questions
If you have any questions about our Return & Refund Policy, please contact us at support@batpower.com
Shipping
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Delivery Location
Items offered on our website are available for delivery to addresses in US and international addresses in UPS or USPS.
Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 7 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Sundays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Delivery Instructions
You can provide special delivery instructions on the check-out page of our website.
Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately.
Questions
If you have any questions about our Delivery Policy, please contact us at support@batpower.com
To save your time and reach our support quickly, please follow below steps:
1/ Find the order number you purchased from BatPower, such as from batpower.com, Shopify, Amazon, eBay, Walmart or Tiktok, etc.
2/ Email or live chat to describe clearly with the issues.
4/ BatPower support team solves your issues.
5/ Send all information (description of the issues, screenshot, video or link) to support@batpower.com
1/ Charge your battery at least once every 3 months if not using the battery.
2/ Do not constantly use high power mode, it will speed up degradation of the battery.
3/ Avoid long-term over-discharge damage to the battery, after the battery is fully discharged, please recharge the battery in time.
4/ Avoid recharging immediately after a full discharge. Allow it to cool for a few minutes to help prolong battery life.
5/ Avoid using the cleaner with the battery flush to a surface. This will help it run cooler and prolong battery run time and life.
6/ Please store it dry, clean, moisture, away from heat and metal objects, store your battery at room temperature (70°F/20°C).
Yes, all BatPower products have passed UL, CE, FCC, MSDS, UN38.3 test reports from ISO17025 certified laboratories.
Yes, it does. Instructions are included with each product package. If you need an electronic version, Please send your requests to support@batpower.com
Yes. The countries listed below can be purchased directly from the BatPower.com:
Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United States, United Kingdom.
Other countries are temporarily not supported from BatPower.com, please try to purchase from other websites or find our agents locally.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.